Personalized Customer Service is the Key to Success
January 20, 2023
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Photo by jet dela cruz on Unsplash There’s a famous quote by Richard Coranine that goes, “One size fits one.” This quote is often used
Photo by jet dela cruz on Unsplash There’s a famous quote by Richard Coranine that goes, “One size fits one.” This quote is often used
Posting from the archives until we catch up to current episodes of ApartmentHacker vlog. This week, I discuss deep learning, Uber, and positive mindset. I
Posting from the archives until we catch up to current episodes of ApartmentHacker vlog. This week, I discuss customer service, telephone calls, candor, and war
In ApartmentHacker episodes 21-25, I discuss my thoughts on everything from education to my desire to be enriched in the multifamily space. Buckle up and
Next time it rains, meet your customer/resident in the parking lot with an umbrella. Yes – before they get out of the car. Be on
Developmental psychologists tell us that a willingness to help strangers is a trait that most people show as young as eighteen months. It’s an impulse
You’ve undoubtedly seen the “and one” in a basketball game. A player drives the lane, takes a hack and makes a hoop; the ref, the crowd, the
How many times have you walked into a place of business only to be turned away because the guy/gal in charge of this or that
I read about the idea of staging the unexpected some time ago. It rung a bell with me – at the time – and I recall
