Coaching
Kind Coaching in Multifamily: An Essential Value for Success
Utilizing Recording Conversations as a Coaching Method – Nurturing Growth and Enhancing Relationships
Photo by Dayne Topkin on Unsplash
Kind coaching is emerging as a vital tool for leadership. In this article, I’ll unpack the importance of kind coaching, emphasizing recording conversations between oneself as both the giver and recipient of challenging feedback. This creative technique might be the key to strengthening relationships with team members and residents.
There is a growing disconnect between leadership and team members in these times of stress. Standard coaching often falls short of effectively nurturing relationships with team members. The lack of an empathetic approach to coaching leads to challenges in communication, which, if unresolved, hampers the creation of thriving relationships.
Following is a helpful strategy to learn the art of kind coaching:
Recording Conversations as a Coaching Tool: By utilizing the unique method of recording a conversation, wherein you act as both the giver and receiver of critical feedback, leaders can witness a situation from a fresh perspective. This technique promotes an understanding of the emotions tied to receiving feedback, engendering empathy and self-awareness.
Enhancing Communication Skills with Self-Reflection: Listening to these recorded dialogues helps you pinpoint areas you can better communicate. Observing nuances in tone, language, and even body language facilitates a focus on refining these aspects, thus promoting open dialogue and collaboration with team members.
Fostering Community Relationships: Adopting kind coaching principles towards team members by extension strengthens connections and engagement with residents and vendor partners. Concentrating on empathy and understanding leads to a more interconnected and prosperous community.
More than just a technique, kind coaching is a philosophy. And by adopting this method, you can establish a culture that values personal growth, continuous learning, and community well-being.
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Josh Swing | Collective Conversations
In this episode, I sit down with Josh Swing, a respected expert in the leadership development industry, to discuss the importance of leadership development.
We explore various aspects of the topic, sharing valuable insights, personal experiences, and actionable strategies to help you thrive in business and life.
Drawing from a recent article published on the @wildsparq blog, we take a deep dive into the following key discussion points:
1. Leadership development increases retention
2. Leadership development increases company culture
3. Leadership development increases engagement
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Multifamily: Spotlight Effect
Photo by Nick Fewings on Unsplash
As multifamily professionals, we constantly interact with residents, colleagues, and vendors. In these interactions, we may experience the uncomfortable feeling of being in the spotlight, feeling like all eyes are on us. This is known as the spotlight effect, and it can significantly impact our behavior and interactions with others.
Understanding the Spotlight Effect
The spotlight effect is a common psychological phenomenon where individuals overestimate how others notice and pay attention to their behavior, appearance, and performance in social situations. As multifamily professionals, we may experience the spotlight effect when presenting to colleagues, conducting a property tour, or meeting with a resident. This can cause us to become self-conscious and anxious, ultimately impacting our behavior and interactions with others.
Overcoming the Spotlight Effect
Fortunately, there are several ways you can help overcome the spotlight effect and feel more comfortable in professional situations. Here are some tips:
- Prepare and Practice: Before presenting or conducting a property tour, take the time to prepare your talking points and practice your delivery. This can help you feel more confident and self-assured and ultimately reduce anxiety.
- Focus on the Audience: Another way to overcome the spotlight effect is to shift your focus away from yourself and onto the audience. Focusing on your colleagues’ or residents’ needs and interests can reduce feelings of self-consciousness and make your interactions more effective.
- Seek Support and Feedback: Finally, seeking support and feedback from colleagues and mentors is important. This might include asking a colleague to review your presentation or conducting a mock property tour with a mentor. By seeking feedback and support, you can gain valuable insights into your performance and develop strategies for improvement.
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Multifamily Leadership: Focus Time
Photo by Mohamed Nohassi on Unsplash
Leadership is an essential component of any successful organization, and it requires individuals to make many difficult decisions and take on a significant amount of responsibility. However, leaders often overlook the importance of keeping a significant portion of their time unscheduled. In my mind, there is real value in a leader keeping at least 50% of their time in this state. Impossible, you say! Let me tell you why I think it is both doable and necessary.
Unscheduled or ‘Focus Time’ time allows leaders to focus on strategic thinking and creative problem-solving. When leaders constantly rush from one meeting or task to another, they have little time to think about the bigger picture. Focus Time allows one to step back, reflect, and think deeply about the organization’s goals, challenges, and opportunities. This type of reflective thinking can lead to innovative ideas and solutions that might not have been discovered otherwise.
Focus time allows leaders to be more available and present for their team. When leaders are constantly in meetings or dealing with other tasks, they can appear distracted and unapproachable. Focus time allows leaders to be more present for their team and to be available for spontaneous conversations and interactions. This can foster a stronger connection and trust, creating a more positive and productive work environment.
Focus time allows leaders to prioritize their well-being and avoid burnout. When leaders constantly work and deal with a high volume of tasks and meetings, they can quickly become overwhelmed and stressed. Focus time allows leaders to take a break, practice self-care, and recharge their batteries. This can help leaders maintain their energy and motivation long-term, leading to better decision-making and leadership.
How? Listen to – No Time
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The Bedfellows of Accountability
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Accountability, responsibility, and authority are interrelated concepts crucial in organizational management and individual performance. They are essential elements that contribute to the overall success of an organization, and their effective implementation is crucial for creating an environment of trust, transparency, and fairness.
Accountability refers to the expectation that individuals or organizations will account for their actions and decisions. It means that they are answerable to someone for their performance and the outcomes of their decisions. When held accountable, individuals are expected to demonstrate a sense of ownership over their work and take responsibility for their actions.
Responsibility, on the other hand, refers to the obligation of an individual or organization to take action and make decisions that are in line with their targets and outcomes. Responsibility requires individuals to take charge of their actions and make decisions contribute to the organization’s success. It means being dependable, reliable, and trustworthy and making decisions in the organization’s best interest.
On the other hand, authority refers to the power and control an individual or organization holds to make decisions and take action. Authority gives individuals the power to enforce their decisions and to ensure that their decisions are carried out. Authority is essential to accountability and responsibility because it enables individuals to make decisions that align with their goals and objectives.