Ratings and Reviews
January 20, 2014
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What if we changed our question from How did we do? to What do you really want? That changes the dynamic from a static rating to
What if we changed our question from How did we do? to What do you really want? That changes the dynamic from a static rating to
Seth Godin shares a gem of a piece on his blog today. It’s titled Bring Us Your Problems. Anymore we all have multiple avenues for
If this had been your experience, would you have rented?
We’ve all seen one of one of those How’s My Driving stickers on the back of a truck. They seem to care but do they
This is a shout out to all of you hard-working, trust gathering, relationship building conversationalist apartment leasing people. It seems obvious that you are the
“Make the Customer the Hero” – Ann Handley Finding ways to make the Customer the Hero never was and still is not difficult. It is
1. Smile at your prospects, current residents and vendors2. Make Eye Contact with them3. Share Your Name First and then ask for theirs.4. Explain What
