apartment management
#apartmentmarketing: Persistence
“There are no magic wands, no hidden tricks, and no secret handshakes that can bring you immediate success, but with time, energy, and determination you can get there.” – Darren Rowse, Founder Problogger
A ton of rhetoric has been penned about social media as it relates to apartment marketing, resident retention and the such. Some of it is really good and some of it is just fluff and fill. Some has merit and some has not the sense god gave a billy goat.
Apartment management brass tacks
Toss it all aside and get back to the brass tacks of good old fashion property management – what do you have? Boring, mundane, uncompelling and anti-dramatic and melodic methods of madness. Anyone who has been in the business for a very long bit of time would agree that property management is not rocket science. Just a couple days ago I was sitting diagonal from a finance quant who thought he hit the nail on the head when he made that very statement.
Personality
At the end of the day – it’s the culmination of personalities laced with wit, wisdom, humor, elevated emotion and a purpose larger than life itself that bring about the want to persist with the quest of managing property. And, those who do it well would admit that it’s what gives them life.
It’s the time that they love to spend.
It’s the energy that they love to exude.
It’s the determination of pursuing a worthy goal that keeps them coming back for more.
Admit it – There’s something about this business!
What is it for you? What keeps you coming back for more? I dare you to tell me in the comment section below! Double dog…
M
Multifamily #Trust30: Right Now
Day 7 of the #Trust30 challenge – and, today is a challenge! Whoa!
What is burning deep inside of you? If you could spread your personal message RIGHT NOW to 1 million people, what would you say? (Author: Eric Handler)
It’s All About Choice
The message is something to this effect – the difference between that which you are and that which you want to be is the sliver of a space between stimulus and response – you are what you ‘choose’ to be and you can be what you want to be by choosing differently.
How would you answer the question above?
Your lovin’ the #trust30 challenge contributor,
M
Apartment Maintenance On-Call Policy
I have taken a number of questions lately on the subject of calculating compensation for on-call maintenance men and women. As such I thought I would post the important points of our policy as a way to hopefully starting some discussion.
In brief of our policy is as follows:
1. Employees are paid for one-hour minimum – if they physically leave their home to complete a call
2. They are paid at time and a half
3. They are paid mileage from their legal residence
I am curious about other nuances our there; please drop us a comment as the community is interested.
And, I do hope that you have an amazing and over the top weekend.
Property Management: Money Orders are a Necessary Evil
I am turning to our readers today for some feedback on process.
A lot of renter’s in our communities are one life circumstance away from total financial ruin up to and including losing their apartment. It has given cause for desperate behaviors such as sacrificing their electricity, gas, phone, cable etc. in order to make the rent. In other cases they use creative means such as robbing electricity via extension cords run to your common area outlets in hallways and laundry rooms. It’s amazing what you see out there anymore.
Now one could argue that life choices predicated on fulfilling wants over needs or necessities has contributed to a lot of this and in the same respect I think there an equal amount of people out there that make all the right decisions and still get hit with the downside of adversity.
Our residents are not the only ones faced with making the rent. Many of our employees are waging the same battle month after month. And, sometimes it leads to desperate actions.
That leads me to the premise for my question – money orders left blank by the prospective resident and or current residents paying rent are so very tempting in a desperate time of need. Can you share some of your processes with me as it relates to keeping good people honest. What do you do to keep integrity in the system on your bigger sites where you have six, eight or even ten people working an office and handling money. Specifically, what do you do to make sure these blank money order gems are not used as float to get by to the next pay period? How do you make sure that once an application is taken that it is processed in your property management software asap?
While they are a necessary evil – I have to believe there is a system of handling that keeps theft to a minimum.
Thank you in advance for your considerations and feedback.
Your ready for some economic prosperity friend,
M
Influence: Consider this…
The next time you serve a fellow employee, vendor, prospect or resident by way of your thoughts and actions – consider this:
Please share the stories that come to mind from the video in the comment section below…
