The Art of Building Business Loyalty Through Human Connection
November 5, 2024
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On Loyalty: the power of intimate, face-to-face relationships stands out. A business that is not
On Loyalty: the power of intimate, face-to-face relationships stands out. A business that is not
Your actions will always speak louder than your words. People watch what you do more
Orient your life upward. You can spend your whole life moving sideways. Or worse, backward.
Duration neglect is why we forget how long something took. We focus on the highs
No, incentives are not aligned for frontline leaders to get the respect and recognition they
A simple smile, a thoughtful word, or holding a door open can change someone’s entire
I’ve worked for people who think the brass ring is a form of motivation. It’s
One will always beat zero. One minute of effort changes everything. It takes you from
Open space offers options. It invites movement. It invites growth. It prompts opportunity. Dead positions
Encourage people to solve problems independently before sharing their ideas with others. The quiet among
