Author: Mike Brewer

The Surprising Power of Ridiculous Responsiveness in Business Communication

The emerging strategy of ‘Ridiculous Responsiveness’ champions near-immediate communication in business, replacing the 24-hour norm with minutes. While boosting customer satisfaction, it demands a cultural shift, technological support, and careful balancing to avoid employee burnout and preserve quality engagement, exemplified by Amazon and Zappos.

Read More »

Embracing Routine: The Ambitious Path to Success

This article explores W.H. Auden’s view that routine reflects ambition, detailing how structured habits can lead to success. It examines the psychological effects of routine, the importance of discipline, the balance between structure and flexibility, and the role of technology in enhancing daily routines. Additionally, it offers a guide for integrating routines into one’s life to maintain mental health and achieve goals.

Read More »

Harnessing Jimmy Johnson’s Success Formula: Positive Attitude + Effort = Performance

Jimmy Johnson’s formula “Positive Attitude + Effort = Performance” emphasizes a successful framework transcending sports. The article highlights how a positive attitude enables seeing opportunities amidst obstacles and encourages resilience, while effort represents the commitment to achieve goals. The resulting performance measures success across various fields. Johnson’s approach fosters a growth mindset, particularly vital in the digital era, advocating adaptability and continual learning. This simple yet profound formula guides individuals and teams to excel in today’s competitive world.

Read More »