Give Customers What They Want
November 7, 2009
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Seth posted a great story today title Everyone is Clueless – the video is especially compelling and is laced with a ton of powerful business
Seth posted a great story today title Everyone is Clueless – the video is especially compelling and is laced with a ton of powerful business
I stopped Pete mid speech and said, “you’re not a Pariots fan, are you?” He said, “You’re damn right I am, let me tell you a funny story.”
Don’t tell prospects and residents how much your apartments are – tell them how much you are moved by the neighborhood.
The famed Edward de Bono calls it Rock Logic. You might recognize it as linear, pragmatic, methodical or even orderly thinking.
How about we call this Creating Experience by Walking Around [CEWA]. The real key to remember here is that you are not your customer and in order to understand your customer you must engage and participate with them.
Forrester’s Josh Bernoff, the co-author of the highly-acclaimed national best-seller “Groundswell,” will be the featured presenter at a free interactive webinar on Thursday, September 17, 2009 2 PM EDT/11 AM PDT.
The more important point here is: how do we increase participation to an Amazonish or iTuneish type level?
Read the following tweet this morning [RT @[xyz] @[abc] Suggest that you give away a free Flip to every prospect/resident that creates a [management company]
I received the following message on 4.20.9 from a person I would consider a treasured mentor in my life; Subject: So I’m worried about you
I came across this great post; Does Social Media Help or Hurt? » Customers Rock! this morning. In it, Becky Carroll points to another great
