The Thereby Series: The Silent Confidence of True Leaders in Multifamily
Needing constant praise for doing your job is like demanding a trophy for showing up to practice. Don’t be ‘that guy.’ Don’t be ‘that gal.’
Needing constant praise for doing your job is like demanding a trophy for showing up to practice. Don’t be ‘that guy.’ Don’t be ‘that gal.’
Leadership is a dance, not a dictatorship. Here’s the truth: people don’t clock in because they adore your vision. They show up because they see
In multifamily, where resident satisfaction and operational efficiency directly influence profitability, having a fully engaged and energized team is a table stakes. However, a recent
1-on-1 meetings, or 121 meetings, as I like to call them, are powerful tools for enhancing team engagement. These dedicated conversations between you and your
To develop an effective feedback mechanism for employee reactions to a recent change within an organization, here are some steps that can be taken:
Photo by Zac Durant on Unsplash In innovative business strategies, one concept stands out for its radical approach to transparency and employee engagement: open-book management
In business, effective change management necessitates team buy-in, which hinges on acknowledging the psychology of change and fostering trust. Involving the team in decisions, empowering leaders, achieving quick wins, encouraging continuous learning, rewarding efforts, and building a resilient culture are key. Ensuring safety remains paramount to successful and inclusive organizational growth.
The emerging strategy of ‘Ridiculous Responsiveness’ champions near-immediate communication in business, replacing the 24-hour norm with minutes. While boosting customer satisfaction, it demands a cultural shift, technological support, and careful balancing to avoid employee burnout and preserve quality engagement, exemplified by Amazon and Zappos.
Photo by Acton Crawford on Unsplash Maintenance turnover presents a significant challenge, often leading to business interruption. This interruption manifests in several ways: reduced operational
Photo by Austin Chan on Unsplash The threat of ‘boreout’ – a state of workplace ennui arising from under-stimulation – poses a unique challenge, particularly