Nesting

I have a standing desk. It holds two monitors, a few pages of paper, two pens and two highlighters. That’s it – nothing more.

Aside from the health benefits of a standing desk, it does something much more important. It keeps me from nesting. Nesting to mean – sitting in a nice cozy chair for very long bits of time moving busy work around my digital or analog desktop.

When people come in to see me – we don’t sit. We use stand-up meetings that get right to the point. They last long enough to move the business forward. We don’t get comfortable to the point of spending long bits of time engaged in chit-chat. Not that chit-chat and relationship building isn’t important – it is. But over a day filled with a fair share of got-a-minutes – managing it is key.

Stand Up Desk – At the Site Level

I’m thinking deeply about the Customer Experience in our offices across Mills Portfolio and stand up desks, information/data entry ports and designated collision points are front and center to my vision.

Nesting  

The traditional office is in strong need of re-imagining. The day of the big desk with cozy, comfortable nesting chairs is over. The day of a wide-open fluid office space is here.

0 Responses

  1. Always appreciate and get a lot out of your articles. I’d be a little cautious about introducing standing desk at the property level, especially if it’s something you want to be required to use. . Maybe making them optional. Some people don’t adjust well to them. Personally I’ve given it a shot several times and I just feel more focused sitting down. Have had this conversation with many people and it’s split pretty evenly.

    One thing we do with all of our front line leasing folks is train them to always stand up when a guest arrives in the office. When we design offices now, we try to not even put a desk in the guest space of a leasing office. We hear someone come in and walk over to greet them. Important to us that the customer know that we are 100% focused on them and not the computer on our desk.

    Thanks Mike.

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