Happened upon this pic in the latest Daniel Pink book: To Sell is Human.
Can’t say this is the first time I have seen an owner or manager present his picture along with a personal cell number and an open invitation to call.
And I’m not sure what struck about this story. But something did. So much so that I text the call and told him how much I admired the practice.
He returned my text and thanked me for noticing. And I just think that is cool.
Your seriously considering posting my cell number in every leasing office Multifamily maniac,
M
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I love it!! I truly believe that if you’re serious about your commitment to awesome customer service, this would not be a problem for you.
By the way…I just hung a poster of you with your cell number by the front door of our office. 🙂
And my phone has been blowing up with shouts of joy and well doing. You gals are really doing something right out there.