We Care

How can we show that – We Care:Smile and you will make more sales

1. Sweep your crib lines – every curb line

2. Paint your curbs – all cribs that have or need paint

3. Blow off your sidewalks and entry ways daily – all sidewalks

4. Power wash sidewalks and entry ways weekly – except in the winter months where there is a chance for freezing (don’t want to create a slip and fall situation)

5. Vacuum all common area carpets daily

6. Use smell good stuff in the common areas – daily

7. Conduct a ‘road map’ meeting every morning

8. Answer on the third ring – every time

9. Stand and greet everyone – vendors included

10. Smile

Your remembering that the smallest details have the biggest impacts multifamily maniac,

M

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