“Subordinates need to be willing to be held accountable and managers need to be willing to hold them accountable.” –Mark Goulston
I ran across the above quote while reading this morning and it really got me thinking about employee reviews. I have seen this equation work both ways meaning that sometimes the “subordinate” is thirsty to be held accountable but the manager is unwilling or unable. Conversely I have seen managers who are great at holding people accountable yet the “subordinate” makes no effort to amend destructive behaviors.
It truly is when both are willing and able that teamwork manifests. And, when that happens the natural byproducts are more apartment leases and amplified retention.
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