Do you want to know what the biggest secret is in business?
It’s not about the latest and greatest cutting-edge PropTech or novel marketing strategies.
It’s simply excellent service.
Mediocre service is the norm today!
It’s so bad that if you excel even slightly more than your competitor, it sets you apart dramatically.
When multifamily companies focus on genuinely pleasing their prospects and residents, they can create a loyal base that no competitor can steal.
“When service is the battleground, a smile and sincerity become your strongest weapons.” – Mike Brewer