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HR executives have been gradually adapting to the rise of AI for tasks such as evaluating job applicants and creating chatbots. But this new AI search tool, ChatGPT, is about to change everything. ChatGPT has been trained on a large data set and can produce detailed, human-like responses to simple and complex questions. It has the potential to free HR staff from repetitive tasks and allow them to be more strategic.
Recruiting: ChatGPT can quickly and fairly evaluate job applicants, helping talent acquisition teams identify top candidates that human evaluators might have missed. Compensation and pay equality: ChatGPT can predict the impact of pay practices on the business. Employee wellness and safety: ChatGPT can assess a worker’s risk of harm to themselves or others.
In its most basic application, ChatGPT can create job descriptions and company policies that can be easily updated and disseminated in real time. While the tool may result in HR departments downsizing, its long-term effects are expected to be more complex. The rise of AI may create new job titles such as head of AI or AI ethicist.
ChatGPT’s potential impact on HR is attracting attention from early adopters like Todd Mitchem, CEO of AMP Learning and Development, and Tim Sackett, President of HRU Technical Resources. They believe ChatGPT will transform work as we know it and disrupt the HR industry.