The Value of Investing in the Little Things
Photo by Sven Mieke on Unsplash
The little things that matter when considering cost-cutting and efficiency are the priority when thinking tactically. It’s not uncommon for companies to outsource production or purchase cheaper materials to maximize profits. However, this mindset can sometimes lead to a lack of innovation and focus on the overall user experience.
Different Approach
The company mentioned in the quote, Nest, decided to take a different approach with its thermometer product. Rather than simply buying screws from a supplier, they designed and fabricated their own. These screws may cost more but offer unique benefits that justify the added expense.
The custom thread pattern of these screws allows them to be used on various surfaces, making the thermometer more versatile and user-friendly. The accompanying screwdriver has also been carefully designed to feel balanced and comfortable, adding to the overall user experience.
Little Things Matter
But it’s not just about functionality – Nest has also put thought into the aesthetic of these screws and screwdrivers, ensuring that they fit with the company’s brand identity. Everything from the Nest logo to the overall “look” of the products has been carefully considered.
In a world where companies often prioritize cost-cutting above all else, it’s refreshing to see a company like Nest take a different approach. By investing in the design and production of their screws, they’ve created a product that performs well and adds value through its user experience and brand identity. It’s a lesson other companies would do well to consider – sometimes, it pays to think outside the box and invest in the little things that can make a big difference.
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About Mike Brewer
My mission is to tease out the human potential in the multifamily space.