Peter is a Patriots Fan – Could he be a Mills Properties Fan?
My week was more than eventful – transitioned 1100 new units [what an amazing team we have – so many talented people made this happen], walked a fire unit with an insurance adjuster, experienced two alarms that called for an ambulance and fire truck, handed off a property and talked to a guy named Peter.
Peter was less than happy that the lighting in our parking lot was not as bright as he thought it should be. It rocked that I could tell him that we approved some lighting improvement proposals the day before but he was not satisfied. He really wanted to discuss the fact that the new parking policy was not accommodating for he and his daughter. You see they are taking a trip to Boston next week and past management allowed him to park in the open reserved parking spots for a mere $5 a day. I said, “no worries” – let’s go get you a spot now. “Okay, but did you know the reason that I moved into this apartment was that my employer is right across the street but….at that moment he raised his hand to the sky and exposed an New England Patriots watch. I stopped Pete mid speech and said, “you’re not a Pariots fan, are you?” He said, “You’re damn right I am, let me tell you a funny story.”
Pete went on for the next fifteen minutes [fifteen minutes I really didn’t have but I knew would yield huge dividends] telling me a story about Saint Louis sports teams losing every sporting event they were involved in to a Boston area team during a certain week back in 1994 – he knew it was 94′ as it bared some significance to a major family event. Pete ended his story by telling me that Mills was the best thing that ever happened to the property and that he sees the things we are doing to make the place better. I have to believe it was the fifteen minutes of listening that matter most to Pete.
Is Pete a fan? I venture to say he is still in the wait and see stage but I guarantee you he will be over the next year. And, if the Patriots ever come to town – Pete will have a pair of tickets – on me.
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About Mike Brewer
My mission is to tease out the human potential in the multifamily space.