What if all multifamily training was video game entertainment based. I mean the real interactive point producing type entertainment.
Let’s dream for a moment that you have taken a position as Service (because I despise the word maintenance) Technician for The M Group. And perhaps you know nothing about the technical side of service because I hired you for behavior and attitude reasons.
Now imagine, it’s your first day and after the major celebration of your arrival to our team, I set you down in front of a Wii. And I plug in a game called – Service for Maniacs. It starts with some dialog describing a call for a leaky faucet in Mrs. Meisner’s apartment. After the description a beautiful tutorial voice, not unlike the British accented woman inside the Garmin GPS, comes on to guide you through the steps from taking the service request to closing it out in the computer after completion. Imgagine next that you had to do it on your own without the assistance of the Garmin gal. Imagine that there were many modules like this one. Imagine that you could not start work until you beat the last guys high score.
Imagine that service is suffering at your community. Consequence? Video game training.
I can imagine that guys and gals would play this before and after work. At lunch and in there spare time. Imagine a leasing game that played like Final Fantasy or Zelda. Okay, I dated myself but you get the picture.
Okay, off for a compelling day. You have one as well. M