If you are not here as an individual you are nowhere in net terms. These are the perfect places to get YOUR name ranked highly on the top three search engines. And, as each of these sites offer you the opportunity to list your company or property specific websites, you can do some marketing.
Technorati Tags: Brand YOU, property management, apartment marketing, mike brewer
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Mike, Hello
In keeping with the trend of the most progressive and successful Multi Family organizations across the nation, Urbane Apartments launched a 24/7 Urbane Call Center in August 2006, The Urbane Call Center answers all phone calls 24/7 before the third ring anytime day or night, seven days a week.
All calls are categorized into one of three groups at the Call Center by trained and experienced operators with pre determined scripts for, 1) Leasing, 2) Maintenance Request or 3) Resident Issues. Each sorted and categorized call is electronically transferred to the appropriate Urbane Associate to be handled and processed as normal course of business. Each electronic transfer from the Call Center to each Urbane Associate is tracked, measured and managed through Outlook Tasks.
This cutting edge process allows multiple efficiencies to Urbane as a whole, in addition to a much enhanced customer experience at each point of contact we have with an Urbane Resident. We are able to manage significantly more units per person than industry standard, thus driving down our Operating Costs per unit, which in turn provides better returns and value for our investors and partners.
Mike, Hello
In keeping with the trend of the most progressive and successful Multi Family organizations across the nation, Urbane Apartments launched a 24/7 Urbane Call Center in August 2006, The Urbane Call Center answers all phone calls 24/7 before the third ring anytime day or night, seven days a week.
All calls are categorized into one of three groups at the Call Center by trained and experienced operators with pre determined scripts for, 1) Leasing, 2) Maintenance Request or 3) Resident Issues. Each sorted and categorized call is electronically transferred to the appropriate Urbane Associate to be handled and processed as normal course of business. Each electronic transfer from the Call Center to each Urbane Associate is tracked, measured and managed through Outlook Tasks.
This cutting edge process allows multiple efficiencies to Urbane as a whole, in addition to a much enhanced customer experience at each point of contact we have with an Urbane Resident. We are able to manage significantly more units per person than industry standard, thus driving down our Operating Costs per unit, which in turn provides better returns and value for our investors and partners.
Oooh, thanks for this. I haven’t been using three of these sites, and I’ll start.
Another great thing is Craigslist. Though your posts are not on the site for longer than a few days, if you post once a day or so… you can also get hits off of search engines. We get a lot of calls and visits from people searching for apartments on Craigslist; it’s a great resource!
I just love this company. They get it!
I am reading a book called The Breakthrough Company by Keith McFarland and I see the Urbane Apartment Company all over the pages.
Keep it up Eric and team! Insanely Great in 8!! And, thank you for taking the time to give feedback to the blog. It means a lot to me and more importantly it means a lot to the group! M