It really is up to each of us to change the way we see things in order to see those things change.
I am not talking about monumental changes.
How many of you think packages are a pain in the ass?
How can we change a simple state of mind like that? Instead of thinking, "why do people think it is OK to ship their packages to our business office?" Think, "this is an incredible service we offer to our busy residents, how can we make it better?" "How do we take it a step further?"
Thoughts?
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