Rob Hayden, Co-Founder and CEO of Renew, recently joined Mike for an episode of Collective Conversations. You won’t want to miss this insightful conversation covering various aspects of Renew (heyrenew.com) and its innovative solution to an age-old process. Together, we discuss the successful launch of Renew, the mission and vision behind the company, and how it has fully automated the renewal process. Rob shares the numerous benefits of using Renew, including meeting people where they are, automated outreach with pre-renewal touchpoints, gathering valuable insights, forecasting tools, streamlined renewal offers and negotiations, faster signatures, time-saving for team members, and enhancing customer experience and engagement. We’ll also explore the concept of “hotelification” and its role in Renew’s approach, the importance of customer-centric renewals, the Renew marketplace, and its offerings. Grab your favorite beverage, @FourSigmatic , for Mike, and enjoy!