Leadership
360 Review
One of the most valuable experiences of my professional life was when I participated in a 360 review. In short, it is a feedback instrument that solicits opinions from the people who you lead, the people who you lead with and the people who lead you.
It presents the tough stuff – that stuff you innately know about yourself but never dig into.
It peels back the layers of the onion so to speak.
The biggest thing it taught me is that property management people want to hear the tough stuff. They want to be led. Mind you – they don’t want to be told what to do – they want to be led, inspired, pumped, stoked, jazzed and blown away with aim.
They may not like what you have to say but they want to hear it. They may push back (form of validating it for themselves) but they want to believe it.
This is the premise (building block) for the next chapter of their lives.
Hit Me
For the last eight years this blog has been the place where I work through my thoughts, ideas, whims, rants, musings, predictions, grammar and spelling practices, concepts, visions, innovations, accusations, deviations, etc.. In short, it’s been for Me.
That said and in the spirit of 360 – I invite you to give me the good the bad and the ugly. Right here for the world to see.
Is the blog relevant?
Does it spark your interest?
Does it give you pause?
Does it leave you wanting more?
Do I post too often? Not enough?
Do you want to see more real life application?
Video?
Pictures?
This is not for my ego – it’s for my getting better at serving up stuff that you can care about, act on and break yourself against.
I am open – and trust me, I have very thick skin.
Your love feedback as much if not more than results multifamily maniac,
M
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Want to be an Excellent Property Manager?
Want to know the difference between a really really good property manager and an excellent property manager?
It’s all in how they handle people. It’s that little tiny space between stimulus and response called choice.
Do they choose to take on the emotionally loaded stuff or let someone else do it?
– the excellent love people more than numbers
– the excellent greet moments of truth
– the excellent tackle courageous conversations
– the excellent feel the fear and talk about the tough stuff anyway
– the excellent see people as a work in progress
– the excellent know the most challenging of personalities are a reflection of the things they need to work on in themselves
– the excellent care
The good ones shy away from emotionally loaded conversation. Be it hostile or ripping – they prefer to have someone else deliver bad news.
Are you good or excellent?
Your always pursuing excellence in the right areas Multifamily manic,
M
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A Simple Property Management Question
I have a very simple property management question for today’s post.
What percentage of your time would you say qualifies as “marketing”?
No need to elaborate – just a simple number followed by a % in the comment section below.
If we get some good feedback, I will give you the punch line in a future post.
Your thanking you in advance multifamily maniac,
M
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What is Your Gut Worth
Mike Brewer · · 1 Comment
How many times have you sat back and said, I wish I would have just listened to my gut? My guess is likely equal to the several times you sat back and said, I wish I would have listened to my parents, coach, mentor or other significant people in my life.
Can’t Keep it In
Like Cat Steven’s suggests in the first two lines of his classic – Can’t Keep it In:
Oh I can’t keep it in,
I can’t keep it in, I’ve gotta let it out.
Now – Cat was waxing poetic about a number of themes on arguably a number of levels. But somewhere buried in there, I think he was admonishing multifamily maniacs on the need to trust thy guts. His overarching folk music profession in Can’t Keep it In was for types like us to rock the multifamily universe with the one and only thing we truly own in this world. Our voice.
You’ve got so much to say, say what you mean,
Mean what you’re thinking, and think anything.
Catch a Tiger by the Tail and an Elephant’s Behind
I know a cool cat in the multifamily business that waxed a poetic line that has held true in my head:
I would prefer to catch a tiger by the tail than light a fire under an elephant’s ass.
The other Cats take on this:
You allow too much to go by, and that won’t do.
Translation: Stop – Stand Up – Trust thy Gut – Speak Up – Shut Up (with the bad gut negative can’t do attitude mucky muck) – And Go and Do
Guess what – it’s highly likely someone has that same thought and the same gut arrest that you have. And guess what happens when you don’t speak up in that situation – two or more people get cheated. You out of being a better person the rest of the group out of being a better group.
Your no stupid thoughts or questions in my book multifamily maniac,
M
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Busy Work
Stop the busy work and start the work that matters.
I have unsubscribed from roughly 25 newsletters and blogs over the last 6 days. All in the name of streamlining and simplifying. How did I do it? I don’t give myself the time to second guess any of the unsubscribes. I ask one question – when is the last time I read one of these. Not just the headline. I mean really took the time to click on a link a read the post from start to finish. If the answer is more than a month or so – unsubscribe.
On the other side of that – I have become relentless on new subscriptions. Relentless such that I have decided not to subscribe to anything in 2013. And, if the next hot platform is not beating me over the head with some serious social pressure from my oft relied upon G+ apartment maniac circle – then I won’t sign up.
What will I be doing instead?
Working on my Apartment Business
Your relentlessly working on the business multifamily maniac,
M
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