Apartment Leadership
Apartment Leadership: Question: What are you leaving in your wake?
Mike Brewer · · 1 Comment
I think the true, if not the truest, measure of leadership is how you make people feel. There are several deep meanings of word feel, none which I intend to discuss here. The main point and or question I have for the group is; How are you making your people feel?
Leaders drive the ship and every ship has a wake that is left behind. Every leader, whether they like it or not, is responsible for the positive or negative path of that wake. What does your wake look like relative to those you lead?
Do they wake in the morning anxious to get to work? or Do they wake feeling the dread of another day?
Do they approach their work with passion and charisma? or Do they do what is necessary to get by?
Do they often say, It’s six o’clock already? or Do they often say, It’s only three, ugh, three more hours!
Do they get right on it or do they just get to it?
Leaders, when you walk around your organization this week, ask some pointed questions. And for those of you who are thinking, hey pal, “soft stuff” is for softies. I suggest to you this is the hard stuff. This is the stuff you ignore only to have it bite you later.
Here’s the point – You, in many cases, are the cause and if you are making people feel this way, how do you think they are making subordinates and customers feel?
Apartment leadership, Multifamily leadership
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Sound like the same order of qualities I want to see in a property manager
Which of the following leadership qualities do you think is most important in a president?
- Character — 816 votes, 43.38%
- Vision — 715 votes, 37.89%
- Experience — 169 votes, 9.02%
- Backbone — 144 votes, 7.68%
- Empathy — 39 votes, 2.03%
Source: Smartbrief
What do you think?
Leadership qualities, property management
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Lead a Tribe a post by eric
I have been fortunate enough to be involved in a Social Web Site, Trilibes.com launched and led by Seth Godin, who is coining a name for Social Networks as Tribes. It was by invitation only, and has been an interesting and learning experience at watching and participating at how easy and how hard it can be to direct and lead a Social Site. It is in conjunction with a book and it’s commencing that Seth is doing, appropriately named Tribes. There is certainly lots of banter going about surrounding new media, social media, web 2.0 and social sites. There is myspace, facebook, flickr, YouTube and many more that all have a component of social connection. With the book launch in only Seth Godin fashion, he will take the mystery out of at least some of what and how social sites can flourish and again reinvent himself as well as position himself as an expert on the topic of social network sites. I am glad I am involved with the project and have learned a lot.
The way people purchase things today is changing before our eyes. Over the last three years Urbane Apartments has ceased traditional marketing efforts in exchange for a myspace site, a facebook site, YouTube and flickr sites and maximum exposure on our local Craigslist. We also use twitter regularly. We recently started a Social Network site on Ning.com, the UrbaneLobby.com. Like many other Social Network sites we have run into some snags, stalled membership, and lack of participation. We have regrouped and made directional corrections and believe we have an effective revised plan to give our residents enough reason and enough value to make regular visits, beyond just paying rent on line and placing a service request on line. Our Goal; To provide our residents with an experience and value with a high enough return to create enough Customer Evangelists within our core resident base that they self rent our apartments. We are working hard to lead our resident Influencers within our core resident base, and have transitioned most of our marketing budget inward, to further focus on our existing residents. Only good things have happened from this move. Resident retention has significantly improved, and we have created a forum and a field for the Influencers to participate. Along the path we hope to become Social Media experts based on our experience as to what works for multifamily and what doesn’t. We are learning as we go, but are seeing stellar results.
You too should try out some of these new paths. Become familiar with them, use them. They work, and they will work for you too. The central theme of all Social Media is creating community, which has always been what property management has been about.
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The more foolish the more better
Came across this quote and felt compelled to share. Take it for what it’s worth and in the same respect I think it’s worth a lot.
"If you want to improve, be content to be thought foolish and stupid."
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Make a personal commitment to excellence
Mike Brewer · · 1 Comment
Tom Peters is one of my absolute hero’s in the world of business. This video has so many ramifications for our space in the business world. Couch everything you do in this message and your default position will be that of the leader in the market.
My take away: It’s not a race and it’s not a destination, it’s a forever until you die endeavor. Use it and enjoy it for all you are and all you will become…
Excellence Always from Tom Peters on Vimeo.Technorati Tags: Tom Peters, apartment marketing, apartments, property management, mike brewer
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