Search Results for: gamification
Mastering the Game of Life and Leadership: Insights from Florence Scovel Shinn
Photo by Mark Cruz on Unsplash
In the world of personal branding and leadership, particularly in the multifamily space, the wisdom of Florence Scovel Shinn is profoundly relevant. Her assertion that life is not a battle but a game encapsulates a philosophy that resonates deeply with leaders striving to create a lasting impact.
The multifamily space, bustling with innovation and growth, is a fertile ground for leaders to apply this philosophy. The essence of Shinn’s message lies in perceiving challenges not as obstacles but as opportunities to demonstrate skill, strategy, and resilience. This mindset is crucial for leaders building a personal brand, as it encourages a proactive approach to problem-solving and fosters a reputation for being adept and adaptable.
In multifamily leadership, embracing Shinn’s philosophy means navigating with agility and leveraging technology to enhance both the customer experience (CSX) and the team member experience (TMX). A leader who views these responsibilities as part of a strategic game is more likely to innovate and succeed.
The statistical backing for this approach is evident. A study by Deloitte highlights that leaders who embrace agile methodologies and innovative thinking tend to drive their organizations toward higher profitability and market relevance. Furthermore, a report by PwC indicates that real estate leaders who adopt a game-like approach to challenges are better equipped to handle market volatility and technological disruptions.
The essence of turning life’s battles into a strategic game is particularly pertinent in the realm of marketing and systems strategies. A leader who views each marketing campaign or system implementation as a chess move is more likely to anticipate team members’ and residents’ needs.
Moreover, the human-centric approach to life, a cornerstone of Shinn’s philosophy, aligns seamlessly with the multifamily industry’s focus on creating communities, not just buildings. Leaders who view their interactions with residents and team members as part of a giant game of human connection are more likely to foster loyalty and a solid personal brand.
In essence, Shinn’s philosophy invites leaders to view each day as an opportunity to make strategic moves that enhance their brand, contribute to their organization’s success, and positively impact the lives of those they serve. By adopting this game-like mindset, leaders in the multifamily space can navigate the industry’s complexities gracefully and effectively.
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Savannah Wheeler | Collective Conversations
Episode sponsored by: Updater
Updater is an app that gets residents move-in ready faster. Did you know that residents who are happy with their move-in experience are 59% more likely to renew their lease? Move-ins matter. Get them right with Updater. Visit go.updater.com/mike Our listeners receive a free gift when you book a demo with Updater.
In this episode, Mike Brewer is joined by Savannah Wheeler, CEO of Apartment Snapshot, and a respected expert in the multifamily industry. In this episode, they explore the vast possibilities of the Apartment Snapshot app that puts your company’s KPIs across all platforms in the hands of all your team members, departments, and senior leadership in real-time.
Key Discussion Points:
Gamification: Real-time data sets for all KPIs including maintenance, marketing, leasing, collections, turnover, vacancy, etc. create a Leaderboard that encourages properties to compete to improve their scores.
Heat Map: Rating property KPI performance as green, yellow, or red indicates which properties need additional support or resources.
Shared Data and Vocabulary between departments improve communication and focus on data integrity.
Use your superpower! When tech provides the data sets, property managers use hospitality skills to create unique and memorable resident experiences.
Whether you’re a seasoned investor, property manager, vendor/supplier, or someone interested in learning more about the multifamily market, this series offers valuable insights that can help you navigate the challenges and seize the opportunities in this dynamic industry.
About Mike Brewer
Mike Brewer is enthusiastic about people, technology, and the multifamily world. He serves as President of RADCO Residential and COO of The RADCO Companies. He is the founder of Multifamily Collective.
About Savannah Wheeler
Savannah is a highly regarded expert in the multifamily industry, known for her expertise in bridging real estate and technology with an interest in the site team experience.
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Disclaimer:
The views and opinions expressed in this podcast are solely those of the individuals involved and do not necessarily reflect the official policy or position of Multifamily Collective or any other organization mentioned during the episode. The podcast is for informational purposes only and should not be considered professional or legal advice. Always consult a qualified professional or your organizational leadership before making strategic, professional, financial, or investment decisions.
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Gamifying Onboarding
Photo by Erik Mclean on Unsplash
In today’s multifamily business world, team member onboarding has become crucial to ensure that new employees have the necessary skills and knowledge to perform their jobs effectively. And it pays to be innovative in your approach.
One innovative way of ensuring that new hires are engaged and motivated during the onboarding process is through gamification. Let’s explore what it means and the importance of gamifying the team member onboarding experience and provide some ideas on how to do it.
First and foremost, gamification is a powerful tool for increasing engagement and motivation. Team members who are engaged and motivated are more likely to be productive and committed to their work. By gamifying the onboarding experience, new hires are more likely to be engaged and invested in the process. This can result in a faster and more effective process, benefiting both the employee and the company.
In addition, gamification can make the onboarding experience more enjoyable and memorable. New hires may feel overwhelmed by the information they need to learn during onboarding. Using game mechanics such as points, badges, and leaderboards can make the onboarding process more fun and engaging. This can help new hires to retain information more effectively and feel more positive about the experience.
So, how can you gamify the employee onboarding experience? Here are a few ideas:
- Create a scavenger hunt – Use clues and challenges to guide new hires through onboarding. This can be done both in-person and virtually.
- Use quizzes and assessments – Test new hires’ knowledge and offer rewards for correct answers.
- Offer digital badges and certificates – Create badges and certificates to recognize new hires’ achievements during onboarding.
- Create a game-based learning module – Develop a learning module that incorporates game mechanics, such as leveling up, to make the process more engaging.
- Implement a social learning platform – Encourage new hires to collaborate and learn from each other in a social learning platform. Incorporate game mechanics, such as leaderboards, to increase engagement.