Episode sponsored by: Updater
Updater is an app that gets residents move-in ready faster. Did you know that residents who are happy with their move-in experience are 59% more likely to renew their lease? Move-ins matter. Get them right with Updater. Visit go.updater.com/mike Our listeners receive a free gift when you book a demo with Updater.
In this episode, Mike Brewer is joined by Savannah Wheeler, CEO of Apartment Snapshot, and a respected expert in the multifamily industry. In this episode, they explore the vast possibilities of the Apartment Snapshot app that puts your company’s KPIs across all platforms in the hands of all your team members, departments, and senior leadership in real-time.
Key Discussion Points:
Gamification: Real-time data sets for all KPIs including maintenance, marketing, leasing, collections, turnover, vacancy, etc. create a Leaderboard that encourages properties to compete to improve their scores.
Heat Map: Rating property KPI performance as green, yellow, or red indicates which properties need additional support or resources.
Shared Data and Vocabulary between departments improve communication and focus on data integrity.
Use your superpower! When tech provides the data sets, property managers use hospitality skills to create unique and memorable resident experiences.
Whether you’re a seasoned investor, property manager, vendor/supplier, or someone interested in learning more about the multifamily market, this series offers valuable insights that can help you navigate the challenges and seize the opportunities in this dynamic industry.
About Mike Brewer
Mike Brewer is enthusiastic about people, technology, and the multifamily world. He serves as President of RADCO Residential and COO of The RADCO Companies. He is the founder of Multifamily Collective.
About Savannah Wheeler
Savannah is a highly regarded expert in the multifamily industry, known for her expertise in bridging real estate and technology with an interest in the site team experience.
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The views and opinions expressed in this podcast are solely those of the individuals involved and do not necessarily reflect the official policy or position of Multifamily Collective or any other organization mentioned during the episode. The podcast is for informational purposes only and should not be considered professional or legal advice. Always consult a qualified professional or your organizational leadership before making strategic, professional, financial, or investment decisions.