Prop Tech
Rowland Hobbs | Stake | Collective Conversations
In this enlightening episode, we dive into a fascinating conversation with Rowland Hobbs, CEO and co-founder of Stake, where he shares groundbreaking developments in the real estate industry.
From introducing Stake’s new free offerings to exploring the impact of AI and machine learning in rental management, this video is packed with insights and innovative strategies.
Key Highlights: Stake’s Free Financial Services: Discover how the are revolutionizing the real estate sector with free services, including 1% cash back and FREE credit building.
AI and Machine Learning in Real Estate: Learn about the role of AI in analyzing consumer behavior, helping property owners make informed decisions, and enhancing the resident experience.
Challenges in Managing Incentives: Uncover the practical difficulties in handling gift cards and cash incentives and the need for effective management solutions.
The Shift to Loyalty Thinking: Understand the transition from transactional to loyalty thinking in real estate and its operational implications.
Stake’s Innovative Approach: The company offers free financial services under Hobbs’ leadership and implements AI and machine learning for deeper consumer insights.
This approach is shaping the future of rental management, making it more efficient and renter-friendly.
For more details, insights, and industry-leading advice, visit MultifamilyCollective.
If you found this video insightful, please like and subscribe on YouTube for more content on real estate innovations and strategies.
#RealEstateInnovation #AIinRealEstate #StakeFinancialServices #RentalManagement #ConsumerBehavior #MachineLearning #PropertyManagement #RealEstateTechnology
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Paul Bergeron | Collective Conversations
What a thrill to welcome Paul Bergeron back in this Collective Conversations episode. Paul is a Content Strategist, Business Reporter, and a sought-after Thought Leader in the Multifamily and CRE space. Some highlights from this episode include:
- An article from Business Insider: “It’s not just you. LinkedIn has gotten really weird” about the transition from a business/professional platform to include more social posts. Paul shared his strategy of trying to be informative, unique and funny when he posts and seeing the value of getting to know people beyond their business accomplishments and the increased opportunities for networking.
- Takeaways from the CREW Conference including property type designations, market definitions, and the future of the office space. The new Blueprint Conference in Las Vegas and the upcoming OpTech Conference which is scheduled to have a session on using AI in maintenance.
- Paul’s love of art and twice-failed attempts to meet Jackie Soffer, Chairman and CEO of Turnberry and fellow art fiend. If you’re listening Jackie – give Paul a ring.
- The Dom Beveridge 20for20 white paper co-authored by Donald Davidoff and Jeffrey Roper about revenue management and how the multifamily industry is far from a cartel.
- The BH spirit week – BH is the 6th best place to work in real estate and the #1 management company. From playlists to taking a walk – even remote departments found ways to connect during this special celebratory anniversary week.
- Taylor Swift and the NFL: Did Paul predict this disruption/relationship? Also, Paul tells the story of when he casually went to church with Taylor about ten years ago.
Whether you’re a seasoned investor, property manager, vendor/supplier, or someone interested in learning more about the multifamily market, this series offers valuable insights that can help you navigate the challenges and seize the opportunities in this dynamic industry.
About Mike Brewer – Mike is enthusiastic about people, technology, and the multifamily industry. He serves as President of RADCO Residential and COO of The RADCO Companies. As the Founder of Multifamily Collective, Mike is passionate about sharing insights and wisdom through this series of Collective Conversations with others in this industry. This podcast is a platform for industry professionals to connect, learn, and grow.
We love your feedback, questions, and topic suggestions for future episodes. Reach us via info@multifamilycollective.com or connect with us on LinkedIn, YouTube, and Facebook. Our podcasts and interviews are also available on Apple Podcasts, Spotify, or anywhere you stream your podcasts.
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If you enjoyed this episode, rate, review, and subscribe to our podcast on [Podcast Platform(s)] and share it with your friends and colleagues.
If you or someone you recommend is interested in learning more about sponsorship opportunities, please contact us.
Please subscribe to our newsletter – The Collective Rundown
Thank you for tuning in and stay tuned for more exciting episodes coming soon!
Disclaimer:
The views and opinions expressed in this podcast are solely those of the individuals involved and do not necessarily reflect the official policy or position of Multifamily Collective or any other organization mentioned during the episode. The podcast is for informational purposes only and should not be considered professional or legal advice. Always consult a qualified professional or your organizational leadership before making strategic, professional, financial, or investment decisions.
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Lisa Russell | Collective Conversations
Episode sponsored by: Updater
Updater is an app that gets residents move-in ready faster. Did you know that residents who are happy with their move-in experience are 59% more likely to renew their lease? Move-ins matter. Get them right with Updater. Visit go.updater.com/mike Updater is offering a special gift for our listeners when you book a demo. The short demo may be the key to improving your customer experience while freeing up time for your front-line teams.
In this episode of Collective Conversations, Mike Brewer fueled up with two cups of fresh French press for this chat with multifamily powerhouse Lisa Russell. Lisa is a 36-year veteran of the property management industry and is a sought-after Consultant and Speaker and sits on the Prop Tech Advisory Board. This long-form interview covers a broad range of topics with just a few key highlights below.
Key Discussion Points:
- AI in Multifamily: The move from traditional prop tech to AI was slow at first and is not moving at the speed of light. Despite many common fears, AI will not immediately remove the need for people in our industry. It is however important for people to constantly seek to better understand AI to create future opportunities for themselves. It is also critical for leaders to upskill and reskill their workforce for the changing needs of our industry.
- Fraud Protection: Where fraud was once seen as a one-off occurrence, it has now moved into a more syndicated affront to the industry. It is important to look for the holes in your systems and take a multifaceted view of all your qualifying criteria. No one system can effectively eliminate fraud. The risk lies in the higher percentage of renters who accessed the property via fraudulent means, is the percentage of occupancy you can lose overnight. They don’t care about credit or rental history or any of it because the application documents were fraudulent to start with. The most important operational indicator for fraud is the number of skips. They should be labeled as skips and the trend tells the story of what is broken in your qualifying systems.
- Leadership: Lisa and Mike dive deep into the self-appraisal and honesty required to be in a leadership position. This part of the conversation is raw, candid, and moving. If you are in a leadership position or are working towards growing your leadership skills, don’t skip past the conversation on leadership.
Whether you’re a seasoned investor, property manager, vendor/supplier, or someone interested in learning more about the multifamily market, this series offers valuable insights that can help you navigate the challenges and seize the opportunities in this dynamic industry.
About Mike Brewer – Mike is enthusiastic about people, technology, and the multifamily industry. He serves as President of RADCO Residential and COO of The RADCO Companies. As the Founder of Multifamily Collective, Mike is passionate about sharing insights and wisdom through this series of Collective Conversations with others in this industry. This podcast is a platform for industry professionals to connect, learn, and grow
We would love your feedback, questions, and topic suggestions for future episodes. Feel free to reach out to us via info@multifamilycollective.com or connect with us on LinkedIn, YouTube, and Facebook. Our podcasts and interviews are also available on Apple Podcasts, Spotify, or anywhere you stream your podcasts.
Subscribe and Share:
If you enjoyed this episode, rate, review, and subscribe to our podcast on [Podcast Platform(s)] and share it with your friends and colleagues.
If you or someone you recommend is interested in learning more about sponsorship opportunities, please contact us.
Please subscribe to our newsletter – The Collective Rundown
Thank you for tuning in and stay tuned for more exciting episodes coming soon!
Disclaimer:
The views and opinions expressed in this podcast are solely those of the individuals involved and do not necessarily reflect the official policy or position of Multifamily Collective or any other organization mentioned during the episode. The podcast is for informational purposes only and should not be considered professional or legal advice. Always consult a qualified professional or your organizational leadership before making strategic, professional, financial, or investment decisions.
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Savannah Wheeler | Collective Conversations
Episode sponsored by: Updater
Updater is an app that gets residents move-in ready faster. Did you know that residents who are happy with their move-in experience are 59% more likely to renew their lease? Move-ins matter. Get them right with Updater. Visit go.updater.com/mike Our listeners receive a free gift when you book a demo with Updater.
In this episode, Mike Brewer is joined by Savannah Wheeler, CEO of Apartment Snapshot, and a respected expert in the multifamily industry. In this episode, they explore the vast possibilities of the Apartment Snapshot app that puts your company’s KPIs across all platforms in the hands of all your team members, departments, and senior leadership in real-time.
Key Discussion Points:
Gamification: Real-time data sets for all KPIs including maintenance, marketing, leasing, collections, turnover, vacancy, etc. create a Leaderboard that encourages properties to compete to improve their scores.
Heat Map: Rating property KPI performance as green, yellow, or red indicates which properties need additional support or resources.
Shared Data and Vocabulary between departments improve communication and focus on data integrity.
Use your superpower! When tech provides the data sets, property managers use hospitality skills to create unique and memorable resident experiences.
Whether you’re a seasoned investor, property manager, vendor/supplier, or someone interested in learning more about the multifamily market, this series offers valuable insights that can help you navigate the challenges and seize the opportunities in this dynamic industry.
About Mike Brewer
Mike Brewer is enthusiastic about people, technology, and the multifamily world. He serves as President of RADCO Residential and COO of The RADCO Companies. He is the founder of Multifamily Collective.
About Savannah Wheeler
Savannah is a highly regarded expert in the multifamily industry, known for her expertise in bridging real estate and technology with an interest in the site team experience.
Connect with Us:
We love your feedback, questions, and topic suggestions for future episodes. Reach us via info@multifamilycollective.com or connect with us on LinkedIn, YouTube, and Facebook. Our podcasts and interviews are available on Apple Podcasts, Spotify, and across all podcast platforms.
Subscribe and Share:
If you enjoyed this episode, please rate, review, and subscribe to our podcast and share it with your friends and colleagues.
If you or someone you recommend is interested in learning more about sponsorship opportunities, please contact us.
Please subscribe to our newsletter – The Collective Rundown
Thank you for tuning in and stay tuned for more exciting episodes coming soon!
Disclaimer:
The views and opinions expressed in this podcast are solely those of the individuals involved and do not necessarily reflect the official policy or position of Multifamily Collective or any other organization mentioned during the episode. The podcast is for informational purposes only and should not be considered professional or legal advice. Always consult a qualified professional or your organizational leadership before making strategic, professional, financial, or investment decisions.
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Joe Settimi | Collective Conversations
In this episode of Multifamily Collective Conversations, Mike catches up with Joe Settimi, Senior Vice President of Renter’s Solutions at Assurant, to discuss his transition into Assurant and his role in leading product innovation for the Renter’s Solutions Group.
Key Discussion Points: Joe’s transition into Assurant: Joe shares his experiences and learnings from his transition into Assurant and the challenges and rewards of leading the product innovation team for renter’s solutions.
Assurant’s Customer-Centric Approach: Joe underscores Assurant’s commitment to its customers, underlining its innovative approach and dedication to facilitating a connected world across various industries. Assurant’s Innovation and Partnerships: Joe highlights the company’s high-quality tech support service, ‘Personal Tech Pro,’ which aids customers with virtually any consumer electronic device.
Throughout the conversation, he shares many more practical tips and advice based on extensive knowledge and expertise in the multifamily and renters’ solutions industries. Whether you’re an investor, owner, property manager, vendor/supplier or someone interested in learning more about the multifamily space, this episode offers valuable insights to help you navigate the challenges and seize the opportunities in this dynamic industry.
About Joe Settimi: Joe is the Senior Vice President of Renter’s Solutions at Assurant. Known for leading product innovation in his group, he brings a unique perspective to the discussion, shedding light on key industry trends and sharing valuable advice for professionals in the multifamily space. Additional Resources: https://www.pocketgeekhome.com/: Pocket Geek https://www.assurant.com
Connect with Us: We would love your feedback, questions, and topic suggestions for future episodes. Feel free to contact us via mike.brewer@multifamilycollective.com or connect with us on any social media platform.
Subscribe and Share: If you enjoyed this episode, rate, review, and subscribe to our podcast on [Podcast Platform(s)] and share it with your friends, colleagues, and anyone who might find it valuable. Please help us spread the word about MultifamilyCollective and empower others to thrive in the multifamily real estate industry.
If you or someone you recommend is interested in learning more about sponsorship opportunities, please contact us at info@multifamilycollective.com
Thank you for tuning in to MultifamilyCollective Conversations. Stay tuned for more exciting episodes coming soon!