Apartment Leadership: 5 ways to cure tardiness
1. Educate: Make sure your standard and expectation are clear. And, communicate it often
2. Monitor: Keep track with a log – I would encourage you to automate it
3. Counsel: Communication is key – finding the why behind the behavior many times will solve the issue. Documentation is a must be it positive or negative. I use the SBI model: s: situation b: behavior i: impact – more on that in a later post
4. Follow up: Don’t wait for the behavior to happen again – instead follow up in three to five days and out some praise for showing up to work on time
5. Take corrective action: Hey, if you can’t change people; change people. Don’t be afraid to free up someone’s future.
multifamily leadership, multifamily HR, tardiness at work
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About Mike Brewer
My mission is to tease out the human potential in the multifamily space.