integrity
Empowering Virtues in Others: A Strategy for Multifamily Leaders
Unleashing the Power of Virtue in Resident Relations and Team Member Development
Photo by Kelly Sikkema on Unsplash
For multifamily leadership, fostering virtues in others is more than a principle; it’s a growth strategy.
In a multifamily environment, where resident satisfaction and team member engagement are pivotal, recognizing and nurturing virtues can create an empowered, harmonious community.
Here are a few insights into the problems and potential solutions to foster virtues within the community.
The challenges faced by multifamily property management executives lie in maintaining high resident satisfaction levels while encouraging team members to excel.
Balancing the needs and expectations of diverse residents and ensuring team members feel motivated and valued can seem overwhelming, especially in times of stress.
Solving this complex issue requires a thoughtful approach.
Executives can create an environment where these qualities thrive by identifying virtues such as integrity, empathy, and collaboration among residents and team members.
Emphasizing the value of virtues in daily interactions with residents encourages trust and loyalty.
Investing in the growth and development of virtues within team members leads to a more engaged and motivated workforce, which reflects positively on the community.
In sum, fostering virtues is ethically sound and an effective strategy to enhance satisfaction and growth in multifamily settings.
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Why Giving Credit Where Credit is Due Matters
Photo by Towfiqu barbhuiya on Unsplash
Stealing credit for others’ ideas is a form of intellectual theft that can have serious consequences. It undermines the person whose idea was taken and can also cause lasting damage to the integrity of the group or organization in which the theft occurred.
Failure to Attribute
One of the most common ways people steal from others’ ideas is by incorrectly attributing them. This can happen when someone presents an idea in a meeting or discussion, and someone else takes it and runs with it as if it were their own. Sometimes, the person initially presented the idea may not even be aware that it has been stolen, leading to confusion and mistrust.
Deliberately Taking
Another way people steal from others’ ideas is by deliberately taking it for work they did not do. This can happen when someone exaggerates their contributions to a project or takes credit for an idea they had no part in developing. This type of theft can be especially damaging to the person whose idea was stolen, as it can cause them to be overlooked for promotions or other opportunities.
Give Credit
It’s important to remember that ideas are valuable and that giving attribution where credit is due is essential for building a culture of trust and collaboration. When someone takes credit for someone else’s idea, they are dishonest and damaging the relationships within the group or organization.
Be Clear
To avoid stealing attribution for others’ ideas, it’s essential to be clear about who came up with what and to give credit where it is due. This can be done by keeping accurate records of who contributed what to a project or by clearly attributing ideas during meetings and discussions. It’s also important to be aware of the impact of taking credit for others’ ideas on the people around you and avoid doing so whenever possible.
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Multifamily Monday: Integrity
Remember the scene from Almost Famous where Penny and William talk about how old they are? It went like this:
Penny Lane: How old are you?
William Miller: Eighteen.
Penny Lane: Me too! How old are we really?
William Miller: Seventeen.
Penny Lane: Me too!
William Miller: Actually, Im sixteen.
Penny Lane: Me too. Isnt it funny?
The truth just sounds different.
William Miller: Im fifteen.
Truth Just Sounds Different
Here's a real-life example from a commercial eviction case in St. Louis: Our client had racked up $8,000 in legal fees without realizing it, focusing on the eviction rather than the cost. This is a reminder to keep track of expenses, especially when using someone else's money for legal action. It can be difficult, but honesty and transparency are crucial for finding the most liberating solution."
Moment of Truth
I received an invoice in the mail reading $5,000+/- so I picked up the phone and called our attorney. I think the conversation started with a loud "$5,000+/-??!! - Can you tell me how we racked up this much?" or, something to that effect. "Well, Mike, I hope you are setting down because the real number is $8,000, you just have part of the picture." Enter - fear and moment of truth. I had to tell my owner that I dropped $8k and after further discussion with my attorney - we had little to no chance of winning.
It Does Sound Different
Fear in tow, I entered his office and asked for a minute of his time. Clear throat - I dropped $8k on an attorney and we have no chance of winning the case. Long pause - (I was taught to never fill the silence with noise). He got up asked me to bring the whole package into the conference room. I did and he entered the room to review.
Fast forward, the owner says, "Consider this an $8,000 education for both you and me." I went silent and reflected for a minute - thinking I had maybe misquoted the amount lost. I was expecting much more of a tongue lashing (professional, of course) but much more intense. But, to him, it really was an education. And, for me in that moment - the truth just sounded different.
Never Hesitate
Honesty and Integrity - if we are all truthful with ourselves - is the hardest character related trait we will contend with. It's easy to misrepresent. It's easy to deflect. It's easy to avoid. Both Honesty and Integrity are hard work but they are the best work you will ever do. Do both today...
Your believing that the truth just sounds different multifamily maniac,
M