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Is Entrata the Product of a Trojan Horse?
Two words – Trojan Horse
Brilliant Word of Mouth
No doubt the word of mouth marketing campaign that Entrata (Property Solutions) is using to bring about awareness is brilliant. It is off the charts – cool.
Check this video out – it’s one of four that are uber-cool.
Trojan Horse
All the brilliance aside, I can’t help but to call a trojan horse on this one. Full disclosure, we are a client of Property Solutions. And, for the record there are very few occasions where I would call a spade a spade publicly. This one just has my gut screaming. It seems that our partner entered into a relationship with Yardi in part (or, it evolved into that) to get a good look at the back office. Not unlike Steve Jobs did when he bought his way into looking at what Xerox was up to years ago before graphical user interfaces entered the mainstream. While Steve spun that to be an okay thing –
I am just not buying it from Property Solutions. One does not have to look to far to get what I mean – take the definition of Entrata for instance:
- (nautical) to board (to capture an enemy ship by going alongside and then invading her)
- (slang) to improve
To capture a Property Management Software System by going alongside (inside) and then invading Yardi… Sorry, improve is likely what they were going for.
Every Property Management System is Lacking
In all fairness – I think every property management software platform is terrible. They all cater to accountants (not to discount accountants – I have some great friends from that world). But, accountants don’t run properties. Sales people, psychologists and craftsman do. There is no Apple about Yardi, MRI, RealPage or any other system out there. They are all complicated, stodgy, aesthetically limp, expensive, slow and they hold your data hostage to a mind numbing degree.
Baseball Jersey
Last week I received a package in the mail. Contents: A baseball Jersey from Property Solutions with Entrata stamped across the chest and the number 1 stamped on the back. And, a letter dripping with edifices and endorsements aimed at juicing me up to write about this new property management software offering.
#gameoff – I was jazzed until the curtain was pulled back and it became apparent that Entrata was in fact a product of Property Solutions. Likely not the post they had in mind and I am borderline apologetic for that. Excepting that the relationship has not been without pain.
Service
Would I endorse this product? Not even on it’s best day. For two reasons. It’s intellectually disingenuous. And, it speaks volumes to the reason our service experience has been less than just bad. It would suffice to say that all hands have been on deck to include some brilliant marketing efforts to get this product to market and the ask for forgiveness machine has been in full affect. That experience is to include an email I sent six days ago asking for some clarification that has gone unanswered.
I can’t help but to use the over-used and abused #fail hashtag for this one. There is a huge difference between being shrewd and just swindling.
Your hoping I am completely misplaced in my remarks so much so that I eat crow for this post but thinking I am not alone in my thoughts multifamily maniac,
M
The Time-Value Paradox in Multifamily Leadership: Elevate Your Worth to Elevate Your Team
Photo by 愚木混株 cdd20 on Unsplash
Time, the most valuable resource in property management and leadership, is non-renewable. In a multifamily environment where operational efficiency is paramount, understanding the value of time isn’t just a good practice—it’s a necessity for success. The famed author M. Scott Peck once said, “Until you value yourself, you won’t value your time. Until you value your time, you will not do anything with it.”
Let’s take this further: Until you value your time, you won’t value the time of your team or your community members. That’s a harsh truth that resonates across the boardrooms and operation centers of multifamily management firms.
The Anatomy of Time Valuation
In the relentless hustle of real estate and property management, every tick of the clock either adds or erodes value. The nuance lies in distinguishing between urgencies that distract and strategic goals that matter. If you’re engrossed in extinguishing operational fires all day, you’re consuming the resource of time without amplifying its value. That sends a subtle message to your team that their time isn’t valuable either.
Tech-Driven Time Management
To solve this, think of PropTech. Integrated Property Management Software (PMS) platforms like Yardi or RealPage can be customized to feed real-time data analytics. But let’s go a bit contrarian here: Blockchain technology, still a nascent field in real estate, can radically change how contracts, leases, and financial transactions are managed, freeing up executive time for strategic decision-making.
Human-Centric Approaches
Human-centric leadership revolves around acknowledging that a leader is not just an overseer but part of a dynamic human ecosystem. When you show, through actions, that you value your own time, it has a domino effect. Your team, in turn, becomes more conscious of allocating their hours and minutes, elevating productivity.
Disruptive Time Management: The Pomodoro Technique
Conventional wisdom advocates for multitasking, but science indicates this is flawed. In a twist, let’s consider the Pomodoro Technique—a time-management strategy that allocates focused sprints and breaks, making time a friend rather than an adversary. This methodology is perfectly adaptable to a real estate setting where attention to detail is crucial, yet the demand for speed is ever-present.
