quality
Memorable and Remarkable Branding and Marketing: Using the Three Tenets of Engaging, Endearing, and Enduring, Illustrated by Iconic Brands
Photo by Patrik Michalicka on Unsplash
The business world is competitive and dynamic, and businesses must invest in their branding and marketing strategies to remain relevant. Branding and marketing are critical to a business’s success, as they significantly shape customers’ perceptions of the brand. Memorable and remarkable branding and marketing campaigns leave a lasting impression on customers and create a positive emotional connection between the brand and its audience.
In this post, we will explore the three key tenets of memorable and remarkable branding and marketing – engaging, endearing, and enduring – and use examples from iconic brands to illustrate their effectiveness.
Engaging:
Engaging is the first of the three key tenets of memorable and remarkable branding and marketing. Engaging marketing campaigns aim to capture customers’ attention, spark their interest, and encourage them to take action. Engaging campaigns connect the brand and its audience, leaving a lasting impression that drives customer loyalty and brand recognition. Several examples of iconic brands have successfully engaged their audiences through creative and innovative marketing strategies.
Apple:
Apple is one of the most successful brands globally, and it owes much of its success to its engaging marketing campaigns. Apple’s marketing strategy has always been centered around creating an emotional connection with its customers. The company’s famous “Think Different” campaign, launched in 1997, is an excellent example of engaging marketing. The campaign featured some of the most influential and creative people of the time, such as John Lennon, Albert Einstein, and Mahatma Gandhi, and urged people to think outside the box. By associating its brand with these influential figures, Apple created a connection with its audience and positioned itself as an innovative and customer-centric brand.
Nike:
Nike is another brand successfully engaging its audience through creative marketing campaigns. Nike’s “Just Do It” campaign, launched in 1988, is one of history’s most iconic marketing campaigns. The campaign featured various athletes and urged people to push their limits and achieve their goals. The campaign’s “Just Do It” tagline has become synonymous with Nike and is widely recognized worldwide. Through this campaign, Nike connected with its target audience, inspiring them to take action and strive for excellence.
Endearing:
Endearing is the second of the three key tenets of memorable and remarkable branding and marketing. Endearing marketing campaigns aim to create a positive emotional connection between the brand and its customers. These campaigns are designed to evoke joy, happiness, and warmth and make customers feel good about themselves and the brand. Many iconic brands have successfully created endearing marketing campaigns that have resonated with their customers and helped to build a loyal customer base.
Coca-Cola:
Coca-Cola is a brand that has successfully created endearing marketing campaigns that have stood the test of time. Coca-Cola’s “Holidays Are Coming” campaign, launched in 1995, is one of the most iconic Christmas campaigns ever. The campaign featured the famous Coca-Cola Christmas truck driving through snowy landscapes, bringing joy and happiness to everyone who saw it. The campaign’s catchy jingle, “Holidays are Coming,” has become synonymous with Christmas, and the image of the Coca-Cola truck has become an iconic symbol of the holiday season. Through this campaign, Coca-Cola created a positive emotional connection with its customers, associating its brand with joy, happiness, and the spirit of Christmas.
Disney:
Disney is another brand that has successfully created endearing marketing campaigns that have captured the hearts of its customers. Disney’s “Share Your Ears” campaign, launched in 2018, is an excellent example of an endearing marketing campaign. The campaign featured people sharing pictures of themselves wearing Mickey Mouse ears and urged people to share their ears to support children with critical illnesses. For every share, Disney donated $5 to the Make-A-Wish Foundation, a charity that grants wishes to children with critical illnesses. Through this campaign, Disney created a positive emotional connection with its customers, associating its brand with kindness, generosity, and the spirit of giving.
Enduring:
Enduring is the third of the three key tenets of memorable and remarkable branding and marketing. Enduring marketing campaigns aim to create a lasting impression on customers that stays with them long after the campaign is over. These campaigns build brand recognition and customer loyalty, creating a strong and lasting relationship between the brand and its customers. Many iconic brands have successfully created enduring marketing campaigns that have stood the test of time and continue to resonate with customers today.
McDonald’s:
McDonald’s is a brand that has successfully created enduring marketing campaigns that have become part of popular culture. One of the most enduring McDonald’s campaigns is the “I’m Lovin’ It” campaign, launched in 2003. The campaign featured a catchy jingle that became synonymous with McDonald’s and was used in all of the brand’s advertising campaigns. The “I’m Lovin’ It” campaign was so successful that it is still used by McDonald’s today, almost 20 years later. Through this campaign, McDonald’s created a lasting impression on its customers, associating its brand with fun, happiness, and good times.
Apple:
Apple has successfully created enduring marketing campaigns that have become part of popular culture. One of the most enduring Apple campaigns is the “Get a Mac” campaign, launched in 2006. The campaign featured two characters, a Mac and a PC, and highlighted the superiority of the Mac over the PC. The campaign was highly successful and ran for several years, cementing Apple’s position as a leader in the tech industry. Through this campaign, Apple created a lasting impression on its customers, associating its brand with innovation, quality, and superiority.
Share this:
Multifamily Quality
Quality is one of those things that is elusive. Elusive in the sense that it’s ultimately defined by the end-user. Quality to you could mean something far different from what it means to me. And something overly different to the next guy/gal.
It’s the Soft-Side of Quality that Matters
I’m that people-guy. My entire career is one big advocacy for the people side of the business. The pump you up so you can go out and do things you never in a million years believed you could. I believe in people even when they have a hard time believing in themselves. The softer side of quality.
That type of leadership carries a heavy burden on the ‘quantify it for me’ side of the business. I’m not a metrics guy, not a numbers guy, not an analytics guy. But quality in that area drives every multifamily organization across the planet. Quality in the numbers!
We can’t make decisions without rattling out ready-made overly analyzed super-sized schedules for schedules that drive schedules that tie to other schedules for the first prize of all schedules – the budget. I get it; while not being a numbers guy, I understand most spreadsheets put in front of me.
I can work them. I can think through them. I can research them and I can rattle most general assumptions right of the top of my head. (read: those last few sentences are for the guys/gals that might otherwise analyze my statements and draw assumptions about my wherewithal. Written with a snarky smile.)
All that necessary evil stuff is the work side of the business for me. It sucks the very life out of me to bend my mind over a spreadsheet.
The point is that guys like me (in my current role/title) normally demand measurement. We want everything quantified to the nth degree. Right down to the date, time and current air temperature along with near term and long-range forecast. Be it sunny or fair to partly cloudy – we want to know whats coming at us.
You know what I’ve learned – that doesn’t work. What does work? Your Care Quotient (CQ). Does it scream with quality or does it scream so loudly in the other direction that no one can hear what you are saying. No one buys into you because everything you do looks like a reason to unlike you on Facebook or block you on Twitter or worse yet – ignore you by letting all you say go in one ear and out of the other.
Nobody cares how much you know, until they know how much you care –
Roosevelt said it best in the quote above.
None of the metric nonsense matters if people don’t get the sense that you care. And I mean quality care. Quality concern for their health and welfare. Quality concern for their future and the future of those they care for. Quality care for the birthdays, anniversaries and little league ballgame victories and better luck next year kind of stuff. Quality concern as it relates to feedback for their future. And quality plans to help them get their.
And for those of you that would argue that the business doesn’t work without the data analysis – I say CQ > IQ everyday of the week.
Your thinking I came up with something meaningful for the analytic types to measure (CQ) Multifamily Maniac,
M
Share this:
Quality Content in Curbs
“Give them quality. That’s the best kind of advertising.” – Milton Hershey
Quality from curb to commode – it’s all content and it all counts. It’s all marketing. It all speaks to the personality of your property. It becomes the interesting quality or qualities that people remark about when they talk to their friends, family and strangers about your apartment community.
Spring Time Quality
Roughly five years ago, I lived in Portland, Oregon. I lived in an apartment community just south of the city proper. And, to this day I still remark about the curbs. They were clean, crisp and freshly painted every month. They had it down to a science and I would tell you that it made a huge difference. I would also confess that they have become content to me and thus free advertising/marketing for them.
Content is in Everything
Content did not begin with books, newspapers and magazines. It didn’t magically show up with websites, blogs, Twitter or Facebook. It has been around from the dawn of time. And, the important thing to note is that you can make any piece of content sing quality. With a little bit of focus, a little bit of elbow grease and a little bit of care – you can even make your curbs rock. And, if you are moving to Portland anytime soon, hit me up – I will refer you to a great apartment community.
Your – looking at everything as content – multifamily manic,
M