Multifamily Monday: Empathetic Listening

I love Monday – one of my favorite days of he week. Today, we are doing a down and dirty lesson on empathetic listening or a fancy way of saying – pay attention. Empathetic listen is active listening or seeking first to understand and then to be understood. The goal being two-fold – listen on…

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Multifamily Monday: Empathy – Care

“People don’t care how much you know until they know how much you care.” – Origin not 100% known. Empathy – Care Empathy can be defined as having the ability to relate. For example, if you are speaking to someone who lives in your apartment community about their son’s soccer game over the weekend and…

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