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Multifamily Insiders Launch
Mike Brewer · · 1 Comment
NETWORKING WEBSITE LAUNCHING FOR THE MULTIFAMILY INDUSTRY
Website Offers New Way To Share And Collaborate
Houston, Texas (December 8, 2008) – Multifamily Insiders has announced the launch of its new networking website for the multifamily industry, which provides unique ways to network, coordinate more effectively, and share ideas, experiences, and knowledge with fellow members. The website multifamilyinsiders.com provides many different sources of information and networking, such as expert blogs, apartment-related discussion groups, multifamily news, file and document sharing, free job listings, and much more. The site serves all different levels of multifamily professional, such as onsite leasing specialists, corporate executives, multifamily investors, maintenance professionals, and apartment vendors, helping them develop their careers and business in new and exciting ways.
Joining Multifamily Insiders is completely free and, during the Grand Opening week starting December 8th through the 14th, Multifamily Insiders will be having several drawings for free Visa gift cards to select new members thanks to sponsors listed below!
Platinum Sponsors: Love Funding – Rent Wiki
Gold Sponsors: Apartment Expert – Career Strategies – Larry Duncan Consulting
Silver Sponsors: Apartment Dynamincs – Spot On Networks – Inspire Wifi
If you'd like more information about this topic, or to schedule an interview with Brent Williams, please call 832/978-3935 or e-mail brent@multifamilyinsiders.com
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Paul Bergeron | Collective Conversations
What a thrill to welcome Paul Bergeron back in this Collective Conversations episode. Paul is a Content Strategist, Business Reporter, and a sought-after Thought Leader in the Multifamily and CRE space. Some highlights from this episode include:
- An article from Business Insider: “It’s not just you. LinkedIn has gotten really weird” about the transition from a business/professional platform to include more social posts. Paul shared his strategy of trying to be informative, unique and funny when he posts and seeing the value of getting to know people beyond their business accomplishments and the increased opportunities for networking.
- Takeaways from the CREW Conference including property type designations, market definitions, and the future of the office space. The new Blueprint Conference in Las Vegas and the upcoming OpTech Conference which is scheduled to have a session on using AI in maintenance.
- Paul’s love of art and twice-failed attempts to meet Jackie Soffer, Chairman and CEO of Turnberry and fellow art fiend. If you’re listening Jackie – give Paul a ring.
- The Dom Beveridge 20for20 white paper co-authored by Donald Davidoff and Jeffrey Roper about revenue management and how the multifamily industry is far from a cartel.
- The BH spirit week – BH is the 6th best place to work in real estate and the #1 management company. From playlists to taking a walk – even remote departments found ways to connect during this special celebratory anniversary week.
- Taylor Swift and the NFL: Did Paul predict this disruption/relationship? Also, Paul tells the story of when he casually went to church with Taylor about ten years ago.
Whether you’re a seasoned investor, property manager, vendor/supplier, or someone interested in learning more about the multifamily market, this series offers valuable insights that can help you navigate the challenges and seize the opportunities in this dynamic industry.
About Mike Brewer – Mike is enthusiastic about people, technology, and the multifamily industry. He serves as President of RADCO Residential and COO of The RADCO Companies. As the Founder of Multifamily Collective, Mike is passionate about sharing insights and wisdom through this series of Collective Conversations with others in this industry. This podcast is a platform for industry professionals to connect, learn, and grow.
We love your feedback, questions, and topic suggestions for future episodes. Reach us via info@multifamilycollective.com or connect with us on LinkedIn, YouTube, and Facebook. Our podcasts and interviews are also available on Apple Podcasts, Spotify, or anywhere you stream your podcasts.
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Disclaimer:
The views and opinions expressed in this podcast are solely those of the individuals involved and do not necessarily reflect the official policy or position of Multifamily Collective or any other organization mentioned during the episode. The podcast is for informational purposes only and should not be considered professional or legal advice. Always consult a qualified professional or your organizational leadership before making strategic, professional, financial, or investment decisions.
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Durable Goods
Lately, I have been thinking about durability – what lasts and what doesn’t and the things we hold onto versus what we should toss. Do you think about the word durable when you are shopping?
My wife grew up in a rural area of Wisconsin. She is a big fan of Carhartt and has owned some of their clothing for over twenty years. I had the opportunity to learn more about their brand while shopping for a gift on my wife’s wish list. Carhartt’s durability claim is justified – ask their 1.2 million followers on Instagram.
Not Durable – Failure
In interviews with more than 100 people at the top of their fields, Tim Ferriss found they all shared two habits: 1. They ask ‘absurd’ questions and 2. They deconstruct fear. In the article, Francis Ford Coppola says, “Failure is not necessarily durable. You can go back and look at it and go, ‘Oh, that wasn’t a failure. That was a key moment of my development that I needed to take, and I can trust my instinct.”
If failure is not durable, why do we hold on to it? When engaging in real open-hearted conversation, most people can quickly recall and recount moments of failure – so much so that it feels like failure is cataloged in our brains for easy recollection.
Poor Decisions
Failures related to poor decisions can be quickly rectified in a culture of honesty and safety. Bad choices lead to better ones when shared openly with a team dedicated to group success. The only thing worse than a wrong decision is making NO – the GPS can’t let you know that you’re headed in the wrong direction until you start moving.
Character Failures
I find that failures related to character are the hardest to let go of. When I haven’t lived up to my values or acted in a way that contradicts them – those failures cut deep. They happen in business and personal relationships. I don’t know about you, but I can readily recall those failures – I can feel them in my body when I think about them.
But here’s the thing – even those personal character failures are not durable, and there is no value in holding on to them forever. Once you do the personal character work – to reflect, course correct, and make amends for those failures – it is time to release them.
Past vs Future
Carrying around the weight of the past takes up personal bandwidth better used to serve your current and future purposes. Acknowledge past failures for the lessons they provided and move on. It’s easier said than done – but it is worth the effort.
What do you consider to be durable – important enough to keep? And what are you holding on to that is past its expiration date?
Let us know what you think.
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Mirror Mirror
Photo by Fares Hamouche on Unsplash
Have you listened to our episode of Collective Conversations last week featuring Rommel Anacan? If not, I encourage you to check it out because this was an interview filled with pearls of relationship wisdom. Rommel is passionate about helping people win in relationships and in life.
He spoke about the cultural pervasiveness of sarcasm or snark and how those behaviors are perceived as a good thing on social media and even in person. It’s true – what began as fodder for comedians is now often weaponized as posts and comments vie to outwit all prior commenters, seizing “likes” as prizes that validate the writer’s rapier wit. Then Rommel said something that was so powerful in its truth. “Sarcasm is a relational killer.”
That statement is worth a pause. Take a moment and embrace the honesty of those words.
Another form or purpose behind sarcasm is found in self-deprecating statements. People who make those comments often have an internal message center that says something like “I will make the joke about my weakness, body size, past failures, and mistakes so that I say it first. No one can hurt me if I make the joke before they can.” Inside that dark humor lies a bundle of genuine vulnerabilities.
Turn the Mirror Around
When seeking to craft honest connections that benefit everyone involved, it is essential to develop the skills to create and hold safe spaces in those relationships. Before you run headlong into an attempt to force psychological safety, I encourage you to stop and turn the mirror around and do the deep character work within yourself. Carl Jung is quoted as saying “Everything that irritates us about others can lead us to an understanding of ourselves.” There is truth in that statement. I remember being young and arguing with a sibling, only to hear an adult say, “You two don’t get along because you’re just alike.” – a homestyle version of Jung’s quote that I was to hear many more times before I was grown.
Part of that critical self-assessment includes some honest reflection with questions like these:
- What impact does my behavior have on others? People are generally quick to tell someone in a leadership position all the good things but rarely wade into problematic areas.
- Am I actively working to create a safe space? Am I intentional about it?
- What are my blind spots? Even the most self-aware among us have behaviors or catchphrases that fail to serve the people we interact with. It may sound innocuous in your head, but if it causes discomfort to others, then it damages relationship and interpersonal safety.
- Do I invite people to give me candid and even uncomfortable feedback?
- In what ways do I undermine the thing I say I want/believe?
Safe Spaces
Some of the most effective safe spaces start with vulnerable honesty. When a leader says, “The most important work we will do today is to create an environment where everyone feels heard and safe and where we gift each other with our honest and caring feedback. When I do or say something that puts your trust at risk, I ask you to please speak up. I need to learn from those blind spots, and I am humbly asking you to help me.” Modeling what it looks like when someone calls you out and how you react to it is powerful. People trust what they see far more than what they hear.
The honor of leading a team comes with so much more than an impressive title. It brings the responsibility to genuinely recognize the whole human in your care. Educate yourself about the many ways to create safe spaces that protect the sanctity of your relationships and ensure that everyone feels valued and respected.
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Fishing Lessons – Caught v. Taught
A friend of mine shared a story from her youth. Her dad was not a fisherman, although he was known to fish from time to time. He taught her how to bait a hook, cast a rod, and reel in a fish. And though she landed a fish once in a great long while, no one would call her competent at fishing. She was taught to fish, but she rarely caught a thing. Listening to her story led me to think about the statement: “lessons are caught, not taught” and how that applies to the multifamily industry.
Every company I have ever known had some form of a mission statement and core values thoughtfully crafted and immortalized on websites and promotional presentations. These statements are foundational – the organizational DNA. They should be the touchstone of the human experience both within and outside the organization. But – often those lofty ideals were created by third-party marketing or PR firms who never worked inside the organization, never experienced the beating heart of what it felt like to labor amidst the internal workings and decision making. No – the wordsmiths crafted beautiful statements filled with noble intentions and once the committee hit the approve button – Bam! Mission and Core Values were established and they moved on to the next thing.
One such company listed integrity, respect, and urgency as their core values. A newly hired employee heard the mission and values during the orientation. One might say, they were even taught the mission and values. The new team member took a deep breath and whole-heartedly believed that they had found a place to work that aligned with their personal value system.
As time went by, the core values eroded. Bills went unpaid and vendors were cut off. Upper management were disrespectful to residents when they actually bothered to return their calls. Managers gossiped about other team members. Employee turnover was constant. However, there was one core value that was never disregarded. Urgency. Absolutely everything needed to be done faster than was possible. Corners were cut. Regulations ignored. Safety put at risk. Hours were extended and family time unraveled. All for the sake of finding a way to get it done immediately. One year, three properties and six managers later, that same team member who was excited to find a place that felt true to their values finally threw in the towel.
They had been taught one thing but caught the truth and the disconnect was too wide to be remedied. Well spun corporate stories and precious statements are never more honest than the lived experiences of the people in our care. At our company, we instituted a practice a few years ago. Impromptu opportunities for team members to quote the mission statement and core values. Those who accurately quoted it scored a crisp $100 bill. No one is penalized for failing but the goal is to make sure that everyone knows what we believe as an organization and to encourage our team members to hold us accountable to those ideals.
I encourage everyone who has the privilege of serving others to examine your heart. Are your actions in alignment with your core values? Do you invite your team members to let you know when they see something that isn’t in line with those important ideals? Do you thank them for bringing it to your attention?
Humanity. It always comes back to humanity. How are we serving the humans in our care?
Do you have a caught vs. taught story? We’d love to hear it. Please share it below.
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