AI is here.
Obvious, right?
But here is something no one is talking about: one AI agent will not be enough.
Multifamily operators must evolve from dabbling with AI chatbots and leasing assistants to building infrastructure that manages many agents simultaneously, purposefully, and cohesively.
It’s hard to see a one-size-fits-all solution.
Leasing agents, maintenance schedulers, finance copilots, procurement optimizers, resident experience designers—each of these roles can be powered by autonomous, task-specific AI agents.
But without an orchestration layer, it will be a chaotic mess.
Your future competitive advantage will be determined by how well you design the “AI nervous system” of your company.
Now it’s about building the backbone—permission systems, task routers, feedback loops, interoperability frameworks—that allow dozens of agents to work in harmony like a symphony, not a street jam.
Leaders must shift focus from single-point AI solutions to multi-agent systems that scale, learn, and collaborate.
We build buildings to last decades.
Why wouldn’t we build AI infrastructure to endure that long, too?
AI agents will need to communicate with each other, as well as with a customer and a supplier partner AI agent.
The businesses with orchestration will compound knowledge faster, operate leaner, and delight residents more deeply.
It’s time to start designing your AI architecture.
“AI agents are like instruments—without infrastructure, you’re just making noise.” — Mike Brewer